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Graphics glitches

Discussion in 'Bug Reports & Installation Support' started by Deekin, Aug 9, 2016.

  1. Deekin

    Deekin New Member

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    Every time I move the mouse over one of the buttons I get these graphical glitches where it starts to duplicate the whole d20pro screen.
     

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  2. edwardcd

    edwardcd Administrator
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    Please make sure we are using the most up-to-date graphics driver. There we some glitches that were discovered using older drivers in the nVidia driver series.
     
  3. Deekin

    Deekin New Member

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    Thanks that seems to have fixed it.
     
  4. Deekin

    Deekin New Member

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    Well... it's a little better
     

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  5. magnetord

    magnetord New Member

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    Seeing the same thing on
    Radeon, driver 16.8.2 R9 390 adapter
    Latest java 8 update 101
    D20pro 3.6.6

    Do we have a definite version of Java where this was introduced?
    It is driving me a little nuts trying to run a game this way. Especially creating new creatures
     
  6. owlbear

    owlbear Administrator
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    Keep in mind that D20PRO uses it's own java build local to the application, so having 101 installed will not improve D20PRO's java situation.

    that being said, I'm bundling 101 with today's release.
     
  7. magnetord

    magnetord New Member

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    Darn, just tried it out. Still get the screen messing up.
     
  8. owlbear

    owlbear Administrator
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    Darn indeed. And so far I cannot duplicate.

    Are you only seeing this when viewing the mini?
     
  9. magnetord

    magnetord New Member

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    First couple minutes are ok then just about any menu or pop up window will do it.
    Library, Character editor and mini menus
     
  10. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    are you using the latest video driver for your video card? what card do you have, if you don't mind my asking...
     
  11. owlbear

    owlbear Administrator
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    If you're running on windows, you can run msinfo32 from the start->run panel to pull up a detailed overview of your computers profile. If you'd like to share that info, you can save it to a .nfo file and send it over. I suggest either pm'ing the file or emailing it to our support team at d20pro_support@d20pro.com (Kril and myself primarily).

    Otherwise, you should be able to suss out the driver version and GPU type from the info presented in the msinfo32 ui.
     
  12. magnetord

    magnetord New Member

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    message sent to d20pro_support, didnt see where to attach file in PM
     
  13. owlbear

    owlbear Administrator
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    Thanks. For others, we'll post finding here after a thorough investigation.
     

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