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Communication Error: Handshake Request msg has expired

Discussion in 'General Discussion' started by Sinister, Oct 31, 2012.

  1. Sinister

    Sinister New Member

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    having a bit of issues.

    I'm installing d20 pro on my new computer. I paid for the license long ago. Everytime I try to log in I get a handshake error that talks about server time and to check my computer clock (which is correct). It won't let me log in.
     
    #1 Sinister, Oct 31, 2012
  2. edwardcd

    edwardcd Administrator
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    Re: Old lincense new computer

    What about the date on your computer?
    Can you take a screenshot of the Communication Error Window and post it here?
     
    #2 edwardcd, Oct 31, 2012
  3. Sinister

    Sinister New Member

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    Re: Old lincense new computer

    now, on re-loading I don't even get that far. I get:
    error: COuld not create the Java Virtual Machine
    error: A fatal exception has occured. Program will exit

    Win7
     
    #3 Sinister, Oct 31, 2012
  4. Sinister

    Sinister New Member

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    Re: Old lincense new computer

    [​IMG]

    back to this error now.
     
    #4 Sinister, Oct 31, 2012
  5. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    Re: Old lincense new computer

    This is _usually_ caused by having Java_7 ...

    You'll need to point d20pro specifically to Java_6

    edit the icon properties on you desktop to something like this;
    you can also use the batch file in the d20pro dir if you like...

    shortcut tab
    target:
    "C:\Program Files\Java\jre6\bin\javaw.exe" -Xmx1280m -Dsun.java2d.ddoffscreen=false -Dsun.java2d.noddraw -Dsun.java2d.d3d=false -DBypassJavaVersionCheck=true -jar d20Pro.dat

    **note, you may need to tweak Xmx variable to suit your ram

    start in;
    "C:\Program Files\MindGene\d20Pro"

    **Note, you may need to adjust the path statements to suit your install.

    should fix you up :)
     
    #5 Wesley Gorby, Oct 31, 2012
  6. edwardcd

    edwardcd Administrator
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    Re: Old lincense new computer

    Change your time zone.
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]

    Then Update your clock/time.
    [​IMG]

    Then try again.

    Thanks.
     
    #6 edwardcd, Oct 31, 2012
  7. Glav

    Glav New Member

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    Re: Old lincense new computer

    Actually, do as edwardcd suggests, and then set your timezone back to normal. See this post for what "might" be causing your error:

    http://forums.d20pro.com/viewtopic.php?f=12&t=404#p1892

    Note: The article that that post references is talking about Windows XP, but it may still be a problem on Win7 as well, I'm not sure.

    If that doesn't work, post back or PM me and we'll figure this out.
     
    #7 Glav, Nov 1, 2012
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