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A giant red questionmark for an imported map.

Discussion in 'Bug Reports & Installation Support' started by Golkiwu, Aug 3, 2017.

  1. Golkiwu

    Golkiwu Member

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    I had a collegue send me a new map for our tournament and upon import, all it shows is a giant red questionmark on a black background.
     

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  2. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    That's a missing image asset. Like if the asset was physically moved.
     
  3. Golkiwu

    Golkiwu Member

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    Odd, as it was a map exported from D20 3.7.1, and imported to the same.
     
  4. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    The art for is not where it physically should have been. That ? is a place holder graphic for a 404 file not found (essentially).

    that could aslo, be UAC issue on your system, in other words the application is being denied access privledges to the directory structure where the image is stored.

    which is why we generally tell people on Windows machine to install off the root [C:\] and not in '/program files/' as well as in turn run the application with full Admin rights.
     
    #4 Wesley Gorby, Aug 3, 2017
    Last edited: Aug 3, 2017
  5. Golkiwu

    Golkiwu Member

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    It has not been an issue before, and I never install in the default. I am curious if the person who built and exported the map followed that protocol. I will ask. As far as the UAC, I will see if I can replicate on a PC that I know has that turned off.

    Thanks
     

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