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Players unable to join in version 3.7.1

Discussion in 'Bug Reports & Installation Support' started by coronasunflare, Jul 21, 2017.

  1. coronasunflare

    coronasunflare New Member

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    Good afternoon,

    my players are trying to join and getting the attached error, could you all let me know what this means?

    thanks!

    [​IMG]

    Seems like something with text fields and dice color is killing their client?
     
    #1 coronasunflare, Jul 21, 2017
  2. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    if you could, please upload your d20pro.log life from your installation dir.
     
    #2 Wesley Gorby, Jul 21, 2017
  3. coronasunflare

    coronasunflare New Member

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    Here you are, the player attempting to join was using the alias androd

    thanks again
     

    Attached Files:

    #3 coronasunflare, Jul 21, 2017
  4. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    this is the relevant bit;

    [21 Jul 2017 18:21:34,359] INFO D20 | D20PRO version: 3.7.1
    [21 Jul 2017 18:21:34,360] INFO D20 | Java version: 1.8.0_131
    [21 Jul 2017 18:21:34,360] INFO D20 | Operating System: Windows 10 (10.0)
    [21 Jul 2017 18:22:02,703] ERROR EnhancedGameParticipantPanel | Dude not found: Androd
    [21 Jul 2017 18:22:22,622] ERROR MasterConnectionListener | Failed to wield DecryptPacket
    com.mindgene.transport.exceptions.LocalException: Timed-out waiting on response for request: Request (null): fetchCryptPacket [sync]
    at com.mindgene.transport.DispatchObject.invokeMethod(DispatchObject.java:127)
    at com.mindgene.transport.server.TransportServerImpl.invokeClientMethod(TransportServerImpl.java:299)
    at com.mindgene.transport.server.ServerToClientStub.invokeClientMethod(ServerToClientStub.java:57)
    at com.mindgene.d20.dm.transport.PCStubOnDM.fetchCryptPacket(PCStubOnDM.java:275)
    at com.mindgene.d20.dm.transport.MasterConnectionListener.clientAuthenticated(MasterConnectionListener.java:287)
    at com.mindgene.transport.server.TransportServerImpl.clientAuthenticated(TransportServerImpl.java:197)
    at com.mindgene.transport.server.ServerDispatcher.handleClientID(ServerDispatcher.java:90)
    at com.mindgene.transport.server.ServerDispatcher.handleOther(ServerDispatcher.java:117)
    at com.mindgene.transport.AbstractDispatcher.dispatch(AbstractDispatcher.java:235)
    at com.mindgene.transport.server.ServerDispatcher.dispatch(ServerDispatcher.java:143)
    at com.sengent.common.threading.threadedqueue.ThreadedQueue.invokeDispatchLogic(Unknown Source)
    at com.sengent.common.threading.threadedqueue.SuperQueue$Xeq.run(Unknown Source)
     
    #4 Wesley Gorby, Jul 21, 2017
  5. coronasunflare

    coronasunflare New Member

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    What does that mean exactly? I'm not that good at reading java.
     
    #5 coronasunflare, Jul 21, 2017
  6. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    to be honest I don't know off the top of my head, I posted it so the devs wouldn't have to look for it.
     
    #6 Wesley Gorby, Jul 22, 2017
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