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Purchased at Gencon

Discussion in 'Bug Reports & Installation Support' started by mclarke250, Aug 17, 2009.

  1. mclarke250

    mclarke250 New Member

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    I purchased the software at Gencon, but when I install it, I am not sure how to validate the license. Any help would be great.
     
  2. chiefweasel

    chiefweasel New Member

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    I am having troubes as well. i posted a thread under installation issues. we can check either. mine just doesnt seem to start when i run it.
     
  3. Dan

    Dan Member

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    Hey guys,

    First, Launch d20pro. You should see a window showing a guest license, login fields, and a register button. Click on the Register button if you don't yet have an account (you probably don't)


    Enter your information and click the check icon.


    You will be logged in with your new account and will have an option to start a trial, purchase a license, or Redeem a Coupon. Choose Redeem a Coupon.


    Type in your 16-digit code that you purchased at GenCon, and you will now have the option to download a full license.
     

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  4. mclarke250

    mclarke250 New Member

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    Thanks, that worked great and I am up and running.
     
  5. chiefweasel

    chiefweasel New Member

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    I have posted a further issue and a possible fix in the Installation section of the forums.
     
  6. chiefweasel

    chiefweasel New Member

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    Hey there, another quick questions. I got to the screen and redeemed the coupon I received at Gen Con, but i get the follow error message:

    Unable to download license.
    Caused by: licenses\license_Chiefweasel(d20Pro_Full_2.0.0).txt (Access is denied).

    I have created an account and that seems to allow me to log in. I get this error when i click the button to download the d20Pro_Full + 2 Guests.

    any help would be great, thanks.
     
  7. Dan

    Dan Member

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    Looks like you have that folder set to read-only, or perhaps already have a license there. Check your d20pro\licenses folder and permissions. (right-click on the folder and choose Properties - see if it's read only).
     
  8. chiefweasel

    chiefweasel New Member

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    OK, I checked the folder, it looks like admin has full permissions. I do have a file in the License folder, its called:

    license_Guest(d20Pro_Player_2.0.0).txt

    hope this helps, thanks.
     
  9. Dan

    Dan Member

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    Hmmm...

    If you want, I could try to log in with your account on my machine, then try to download the license. If you want to try it, send me your login information via Private Message or email me at [​IMG]
     

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