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Can't login

Discussion in 'Bug Reports & Installation Support' started by Mickey, Sep 29, 2017.

  1. Mickey

    Mickey Member

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    I just did a fresh reinstall of Windows and, obviously, a fresh reinstall of D20Pro and I can't log in to download my licence. I get a communication error telling me the handshake request message has expired. I've never seen this before. Any ideas?
    I've attached a screenshot with the full message.

    Edit: Nevermind. I just figured it out. For some reason Windows didn't detect my time zone like it used to.
     

    Attached Files:

    #1 Mickey, Sep 29, 2017
  2. Wesley Gorby

    Wesley Gorby Production/Community Manager
    Staff Member

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    yep, make sure your system clock is correctly set, as well as the time zone etc.
     
    #2 Wesley Gorby, Sep 30, 2017
  3. Wesley Gorby

    Wesley Gorby Production/Community Manager
    Staff Member

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    yep, make sure your system clock is correctly set, as well as the time zone etc.
     
    #3 Wesley Gorby, Sep 30, 2017
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