Client is timing out while connecting

Hello folks!

I've been using d20Pro for years with a face-to-face group that meets around a custom table I built around a 56" TV. It's been awesome and has truly upped my nerd cred.

Now that the virus has us on lockdown, we're trying to use d20Pro the way it was probably meant to be used, but I'm already running into issues.

I did some testing with one player who downloaded the client to his Mac. I intentionally didn't forward a port at first, to see what would happen. As expected my player didn't get connected. I enabled the forward rule and he did (sorta) connect. My session showed him connecting, but then he had an error to the effect of:

d20pro failed to accessCampaign from judge

I'm wondering if it's something on his side that's causing the issue.

I've attached the player's log here as "clientD20PRO.log" and mine as the other.

Thanks for the help! Hope you're all staying healthy!

 

Hello again,

We had success today! Sure enough, I thought the firewall was not in play, but Microsoft firewall had to be taught to trust d20pro. Thanks!