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Install Question

Discussion in 'Bug Reports & Installation Support' started by MyrmidonRPG, Apr 12, 2020.

  1. MyrmidonRPG

    MyrmidonRPG New Member

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    So I downloaded and installed D20Pro, It shows up in the programs section, I click on the icon and ... nothing at all happens. I'm running Windows 10. I only use this PC for a few games and haven't had any problems until now.

    thoughts?

    thanks
     
    #1 MyrmidonRPG, Apr 12, 2020
  2. Krilion_GD

    Krilion_GD Production/Community Manager
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    Could be any number of things. Could you please post the d20pro.log file from the installation directory here?
     
    #2 Krilion_GD, Apr 13, 2020
  3. Krilion_GD

    Krilion_GD Production/Community Manager
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    upload_2020-4-13_18-59-43.png
     
    #3 Krilion_GD, Apr 13, 2020
  4. MyrmidonRPG

    MyrmidonRPG New Member

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    I click on the desktop icon and literally nothing happens, other the a brief hour glass appears. I uninstalled and reinstall to the same thing. I searched for d20pro.log and nothing on the entire computer. Search for *.log finds a single file "000003.log' I get no errors, or anything. Windows 10, The newest version (I downloaded it again today)
     
    #4 MyrmidonRPG, Apr 18, 2020
  5. MyrmidonRPG

    MyrmidonRPG New Member

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    I installed to the default directory changing only the drive from C: to D:
     
    #5 MyrmidonRPG, Apr 18, 2020
  6. Krilion_GD

    Krilion_GD Production/Community Manager
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    Sounds like you dl'd the 32bit version and you need the 64bit version.
     
    #6 Krilion_GD, Apr 18, 2020
  7. MyrmidonRPG

    MyrmidonRPG New Member

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    Turns out I needed the 64Bit version. Thanks
     
    #7 MyrmidonRPG, Apr 18, 2020
  8. Krilion_GD

    Krilion_GD Production/Community Manager
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    np, happy to serve :)
     
    #8 Krilion_GD, Apr 19, 2020
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