1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Marketplace Purchase button problem

Discussion in 'Bug Reports & Installation Support' started by wyrm, Feb 11, 2017.

  1. wyrm

    wyrm New Member

    Joined:
    Nov 24, 2012
    Messages:
    4
    Likes Received:
    1
    Hi,
    I would like to buy Ultimate NPCs: Skulduggery from Marketplace.

    When I open d20pro and launch as GM and then open marketplace it is not possible to "Purchase". When I click the button nothing happens.
    Same problem is with another items from marketplace - could not buy anything... :-(

    About hour ago I purchased some gold to have to buy it. I would like to use this content, because your SW d20pro is great and I really like it. But this problem is repeating more times. Today I get some errors I have maximum sessions already opened. So I have tride it again later and it logged me...but again not possible to purchase.

    I have last version 3.6.11, Windows 10, Chrome browser
    I am using Pathfinder rules

    There is also d20pro.log in attachement and also screenshot with page where is button and that Ultimate NPC..

    Thanks for help...
     

    Attached Files:

  2. Krilion_GD

    Krilion_GD Community Manager
    Staff Member

    Joined:
    Aug 1, 2011
    Messages:
    1,947
    Likes Received:
    136
    hello, wyrm.

    sorry you had an issue.. I'll pass this along to the dev team so they can look into this for you.
     
  3. owlbear

    owlbear Administrator
    Staff Member

    Joined:
    Sep 5, 2011
    Messages:
    566
    Likes Received:
    151
    Sounds like you're trying to purchase content from the website rather than in-app. You can only purchase product right now directly thru the application.

    After you've launched D20PRO and started a campaign (Host a game)

    upload_2017-2-11_22-2-31.png

    You'll need to create or choose a campaign to launch from the next window.

    Once you're up and running in D20PRO you'll see the D20PRO icon in the upper corner:

    upload_2017-2-11_22-3-39.png

    Click this guy and select Marketplace from the menu.

    upload_2017-2-11_22-4-2.png

    Then click on Launch Marketplace

    upload_2017-2-11_22-5-6.png

    this will prompt for your account password, enter it and you'll see the marketplace in a popover window

    You'll see a an Add Gold option at the top of the screen, this should also show you your current stash.

    upload_2017-2-11_22-6-30.png

    select the product you want and go into the listing

    You'll either see a buy or a download depending on if you own it. Note, once you own a product you can select to download it from the main Marketplace UI in D20PRO that you used to launch the store.

    upload_2017-2-11_22-8-29.png

    vs.

    upload_2017-2-11_22-7-55.png


    Finally, you will see an import option as well if you've already downloaded a product.

    Hope this helps!!
     
  4. wyrm

    wyrm New Member

    Joined:
    Nov 24, 2012
    Messages:
    4
    Likes Received:
    1
    Hi,
    thanks very much, but I tried several times steps by Owlbear - I have seen this guide before (from January) - and it did not helped.
    When I press Purchase nothing happens.

    I switched to retro interface and it appears that works...but the new interface is better looking...

    I have attached my log file - there are some errors with text marketplace in some of java commands ... maybe?
     

    Attached Files:

  5. owlbear

    owlbear Administrator
    Staff Member

    Joined:
    Sep 5, 2011
    Messages:
    566
    Likes Received:
    151
    Thanks for the log, we'll definitely dig into it!
     
  6. kimco

    kimco New Member

    Joined:
    Jan 31, 2016
    Messages:
    8
    Likes Received:
    0
    I'm having this same problem right now, Purchase button not working.

    I bought 250 gp, launch market place, get to the Waterdeep: DH page, but the green Purchase button doesn't seem to do anything when I click it.
    I have JavaScript and Pop-ups allowed.
    [​IMG]
     

    Attached Files:

  7. Krilion_GD

    Krilion_GD Community Manager
    Staff Member

    Joined:
    Aug 1, 2011
    Messages:
    1,947
    Likes Received:
    136
    Have you tried going into D20PRO->Options and selecting to use 'Legacy Marketplace' ?
     
  8. kimco

    kimco New Member

    Joined:
    Jan 31, 2016
    Messages:
    8
    Likes Received:
    0
    Thank you Krilion, that seems to have worked.
     
  9. Krilion_GD

    Krilion_GD Community Manager
    Staff Member

    Joined:
    Aug 1, 2011
    Messages:
    1,947
    Likes Received:
    136
    np, happy to serve
     

Share This Page