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Marketplace Purchase button problem

Discussion in 'Bug Reports & Installation Support' started by wyrm, Feb 11, 2017.

  1. wyrm

    wyrm New Member

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    Hi,
    I would like to buy Ultimate NPCs: Skulduggery from Marketplace.

    When I open d20pro and launch as GM and then open marketplace it is not possible to "Purchase". When I click the button nothing happens.
    Same problem is with another items from marketplace - could not buy anything... :-(

    About hour ago I purchased some gold to have to buy it. I would like to use this content, because your SW d20pro is great and I really like it. But this problem is repeating more times. Today I get some errors I have maximum sessions already opened. So I have tride it again later and it logged me...but again not possible to purchase.

    I have last version 3.6.11, Windows 10, Chrome browser
    I am using Pathfinder rules

    There is also d20pro.log in attachement and also screenshot with page where is button and that Ultimate NPC..

    Thanks for help...
     

    Attached Files:

  2. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    hello, wyrm.

    sorry you had an issue.. I'll pass this along to the dev team so they can look into this for you.
     
  3. owlbear

    owlbear Administrator
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    Sounds like you're trying to purchase content from the website rather than in-app. You can only purchase product right now directly thru the application.

    After you've launched D20PRO and started a campaign (Host a game)

    upload_2017-2-11_22-2-31.png

    You'll need to create or choose a campaign to launch from the next window.

    Once you're up and running in D20PRO you'll see the D20PRO icon in the upper corner:

    upload_2017-2-11_22-3-39.png

    Click this guy and select Marketplace from the menu.

    upload_2017-2-11_22-4-2.png

    Then click on Launch Marketplace

    upload_2017-2-11_22-5-6.png

    this will prompt for your account password, enter it and you'll see the marketplace in a popover window

    You'll see a an Add Gold option at the top of the screen, this should also show you your current stash.

    upload_2017-2-11_22-6-30.png

    select the product you want and go into the listing

    You'll either see a buy or a download depending on if you own it. Note, once you own a product you can select to download it from the main Marketplace UI in D20PRO that you used to launch the store.

    upload_2017-2-11_22-8-29.png

    vs.

    upload_2017-2-11_22-7-55.png


    Finally, you will see an import option as well if you've already downloaded a product.

    Hope this helps!!
     
  4. wyrm

    wyrm New Member

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    Hi,
    thanks very much, but I tried several times steps by Owlbear - I have seen this guide before (from January) - and it did not helped.
    When I press Purchase nothing happens.

    I switched to retro interface and it appears that works...but the new interface is better looking...

    I have attached my log file - there are some errors with text marketplace in some of java commands ... maybe?
     

    Attached Files:

  5. owlbear

    owlbear Administrator
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    Thanks for the log, we'll definitely dig into it!
     
  6. kimco

    kimco New Member

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    I'm having this same problem right now, Purchase button not working.

    I bought 250 gp, launch market place, get to the Waterdeep: DH page, but the green Purchase button doesn't seem to do anything when I click it.
    I have JavaScript and Pop-ups allowed.
    [​IMG]
     

    Attached Files:

  7. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    Have you tried going into D20PRO->Options and selecting to use 'Legacy Marketplace' ?
     
  8. kimco

    kimco New Member

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    Thank you Krilion, that seems to have worked.
     
  9. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    np, happy to serve
     

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