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Password Issues

Discussion in 'General Discussion' started by tpkurilla, Mar 19, 2017.

  1. tpkurilla

    tpkurilla New Member

    Joined:
    Aug 17, 2009
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    Greetings,

    I have full license for d20 Pro.

    When I start d20 Pro, the dialog pops asking whether I to be player or judge, and down at the bottom offers to let me Login to download a license or create an account.

    Since I'm getting a new computer in the next few days, I'm trying to get ahead of all the re-installation issues I'm going to have.

    Nothing I've tried will work for that login. When I click "Forget Password?", it takes me to a page that insists that my email cannot be found, yet when I say "create new account" and enter the email, it says that that email is already taken.

    I have clearly signed into this forum. So my credentials are known by me and the software somewhere.

    Why can't I simply Login within d20 Pro in the startup dialog?

    -Thomas
     
    #1 tpkurilla, Mar 19, 2017
  2. Wesley Gorby

    Wesley Gorby Production/Community Manager
    Staff Member

    Joined:
    Aug 1, 2011
    Messages:
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    Forum accounts and D20PRO software accounts are different entities. Please send a msg using the contact form located here so that one of the devs can look at your account (software) on the backend. please include your email address you suspect you used.
     
    #2 Wesley Gorby, Mar 19, 2017
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