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registration won't go through

Discussion in 'General Discussion' started by PDAmm, Aug 2, 2016.

  1. PDAmm

    PDAmm New Member

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    Here is the error message I am receiving when i try to register d20Pro on my Windows 10 64-bit system.

    Unable to connect.
    Caused by: Error locating d20Server.
    Caused by: Error invoking HTTP GET Request for:
    http://www.d20pro.com/d20server.locator
    Caused by: Error invoking HTTP Request: HTTP GET Request for:
    http://www.d20pro.com/d20server.locator
    Caused by: Address family not supported by protocol family: connect

    Not sure what I am missing, what I need to change. I could not find this problem identified anywhere else in the forum. Any help would be appreciated. Thank you.
     
    #1 PDAmm, Aug 2, 2016
  2. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    I'll send this up to T (Owlbear), might be something with the reg server...
     
    #2 Wesley Gorby, Aug 2, 2016
  3. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    If you have a firewall or security suite running, I'd suggest disabling it for a minute, and trying to register.
    The reg server appears to be operating normally.
     
    #3 Wesley Gorby, Aug 3, 2016
  4. PDAmm

    PDAmm New Member

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    Tried that with still no results. Not even sure if its the router.ok, so Canyouseeme.org says that it can't see my service on port 80 due to connection timing out.
     
    #4 PDAmm, Aug 4, 2016
    Last edited: Aug 4, 2016
  5. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    Have you tried a different browser?
     
    #5 Wesley Gorby, Aug 5, 2016
  6. PDAmm

    PDAmm New Member

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    Set up the registration through another friends computer. But at this point in time, it may as well be worthless. He's GM for our game. We want to connect by WAN, but neither of us can get computers to connect. Just found out that CenturyLink does not allow port forwarding from routers for residential customers. Such BS. But should I need to port forward if I'm trying to connect to him?
     
    #6 PDAmm, Aug 5, 2016
  7. PDAmm

    PDAmm New Member

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    Ok. So after all of this, turns out I didn't need to do much at all. My friend was the one who needed the open port, and the right IP info shared. We got it worked out. Thank you. End of Thread.
     
    #7 PDAmm, Aug 6, 2016
  8. Wesley Gorby

    Wesley Gorby Production/Community Manager
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    not sure which modem/router you have, but CL does allow Port forwarding.. Since the port forward operation is handled by the router, it would be very hard for them to stop you from doing it.. Now, they very well could have that port Blocked, but you could easily use some other port that is not within their blocked range. http://internethelp.centurylink.com/internethelp//modem-c2100t-adv-port-forwarding.html

    If CenturyLink is giving you some speel about that only being an option for Business clients, I'd seriously consider a new ISP.
     
    #8 Wesley Gorby, Aug 6, 2016
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