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v3.9: Mac IOS Catalina Players will not Load, Freezing up DM Computer

Discussion in 'Bug Reports & Installation Support' started by Michael Clark, Mar 8, 2021.

  1. Michael Clark

    Michael Clark New Member

    Nov 30, 2016
    Likes Received:
    Is this a known problem?

    I just installed version 3.9 after having issues with it last summer (August 2020) and going back to 3.7.8 where I had no issues.

    Now, once a player logs on to my campaign, I get the spinning pinwheel (hourglass) and it locks up my d20Pro and never gets past "initializing" on the player's d20Pro. I have to Force Quit and nothing can get me past that opening issue.

    Any help?
  2. Wesley Gorby

    Wesley Gorby Production/Community Manager
    Staff Member

    Aug 1, 2011
    Likes Received:
    It sounds like you are running out of memory. Can you post your d20pro.log file from the installation directory, please?
  3. owlbear

    owlbear Administrator
    Staff Member

    Sep 5, 2011
    Likes Received:
    Hi! thanks for sending and email request for support as well. I've been totally focused on coding and missed this.

    There were some issues with 3.9 moving forward on Catalina that are addressed in the Beta builds. The latest beta version is available here with full OSX support up to the latest OSX release as of (3/3/2021):


    Sorry for the delayed response on the forums.

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