Bug Reports & Installation Support

Imports from Herolab are not pulling all info

invalid@example.com (Thrillba) — Thu, 03 Feb 2022 00:14:35 +0000

Long time User and Lover of d20. We have recently went more remote and I am wanting to handle everything through d20 pro instead of some things here and some things there. Hence I am trying to import my herolab characters.

When I do this either through using the export of d20pro from herolab or just using the .por file from herolab, a lot of information is being left out.

It is bringing in the basic info for saves, but not any bonus's of any kind, all spells are empty, there are only 2...

Imports from Herolab are not pulling all info

v3.9: Mac IOS Catalina Players will not Load, Freezing up DM Computer

invalid@example.com (Michael Clark) — Wed, 10 Mar 2021 19:52:29 +0000

Is this a known problem?

I just installed version 3.9 after having issues with it last summer (August 2020) and going back to 3.7.8 where I had no issues.

Now, once a player logs on to my campaign, I get the spinning pinwheel (hourglass) and it locks up my d20Pro and never gets past "initializing" on the player's d20Pro. I have to Force Quit and nothing can get me past that opening issue.

Any help?

Description Text lost from Map Markers on Logout

invalid@example.com (Steven Becht) — Fri, 12 Feb 2021 23:52:39 +0000

I am having an issue where all of the text entered in the description field of the Map Markers disappears on logout from the application. It does not appear to occur with any other manually entered text fields. I am currently running version 3.9.11

Channel Divinity number of uses in 5e

invalid@example.com (Nykodemos) — Thu, 31 Dec 2020 16:53:22 +0000

hey hey,
been fiddling with Clerics and Paladins in the creature block, and I noticed that Channel Divinity usage numbers were off from the Players Handbook.

In the program clerics are allotted 1/day... when they get 1 per short or long rest - not sure hw that would work to program...

meanwhile, paladins are set to 1/init... when, again, it is 1 per short or long rest. Also, Paladins get Channel Divinity to turn undead, like Clerics, but that does not seem to be in their standard features...

Channel Divinity number of uses in 5e

Marketplace problem, unable to download Pathfinder 1e starter pack

invalid@example.com (WorstPlayerEver) — Fri, 18 Dec 2020 17:33:34 +0000

Running 3.9.4 version, I can open the marketplace widget inside d20pro, launch the chromium browser window and navigate to the starter pack. But when I click the green "purchase" button, nothing happens, no response, no errors, no changes. Hitting the "sync" button back inside the window in d20pro still shows an empty list. I have tried running d20pro.exe as Administrator and temporarily disabled windows firewall, no other anti-virus software running. Not sure what is going wrong...

Classes and Spells

invalid@example.com (MattBridger35777) — Wed, 16 Sep 2020 00:07:52 +0000

I'm noticing some very odd behaviour in 3.9 with regards to Spells attributed to Classes.
For example, I imported from a .hld20pro file a Ranger character; level 15. Went to the Spell tab. Noticed the spell list is completely empty. Clicked on Spell List button, got "Error. Unable to open spell list." On the same Spell tab, clicked on Edit button. Spells Prepared and Spells Known tabs are both completely empty of Spells Prepared, Spells Unprepared, Spells Known and Spells Possible; number of...

Classes and Spells

High Def Display Scaling

invalid@example.com (nullcron) — Sun, 09 Aug 2020 08:27:42 +0000

My high definition display scales most programs but not D20 Pro. What can I do to scale the program up so I can read the text?

Hero lab import not working

invalid@example.com (Dick G) — Thu, 18 Jun 2020 09:00:39 +0000

I can not find the d20pro.log file from the d20pro installation folder.

I am trying to import hero lab files to the creature library.

I saved the output file in hero lab to .hld20 files. In the content library panel in d20pro, I selected the creature library icon. When I click the button, it depresses and nothing happens. No error messages or windows. The button changes color and that is all.

Is the issue repeatable? Yes, it happens every time.
what OS you are using? I am using...

Hero lab import not working

Cannot install 3.8.9.12 under MacOS Mojave 10.14.6

invalid@example.com (Gnorr) — Fri, 05 Jun 2020 19:28:00 +0000

Hello,

after my previous unresolved difficulties of getting d20Pro 3.8.9.1 past the jxBrowser errors back in March, I decided to try again with a more recent version, specifically 3.8.9.12 (3.8.9.13 does not have a Mac installer).

However, after starting the installation (by an explicit right-click / Open combo, to get past MacOS 10.14.6 security), the installer window just shows ``An error occured during the installation. ... The installer encountered an error that caused the installation...

Cannot install 3.8.9.12 under MacOS Mojave 10.14.6

Install Question

invalid@example.com (MyrmidonRPG) — Sun, 19 Apr 2020 20:58:22 +0000

So I downloaded and installed D20Pro, It shows up in the programs section, I click on the icon and ... nothing at all happens. I'm running Windows 10. I only use this PC for a few games and haven't had any problems until now.

thoughts?

thanks

Port Forwarding

invalid@example.com (LegendaryLyre) — Sat, 18 Apr 2020 19:22:56 +0000

Okay, so a mint Noob here again.

I have been trying to set up port forwarding but I have not had any success. I have been searching the forums for a type of guide but I haven't been able to find any. Is there any aid I can get? I already went through the steps at https://portforward.com/asus/rt-ac68p/ and followed the guide by my router manufacturer. Can anyone help me navigate port forwarding? it would be greatly appreciated.

Client is timing out while connecting

invalid@example.com (Vehril) — Tue, 14 Apr 2020 00:00:43 +0000

Hello folks!

I've been using d20Pro for years with a face-to-face group that meets around a custom table I built around a 56" TV. It's been awesome and has truly upped my nerd cred.

Now that the virus has us on lockdown, we're trying to use d20Pro the way it was probably meant to be used, but I'm already running into issues.

I did some testing with one player who downloaded the client to his Mac. I intentionally didn't forward a port at first, to see what would happen. As expected my...

Client is timing out while connecting

Mac: Cannot open 3.5.7-generated campaigns with 3.8.9.1

invalid@example.com (Gnorr) — Wed, 18 Mar 2020 16:00:58 +0000

After having set a symlink to point to my old campaign directory (mainly Pathfinder1, created with d20Pro 3.5.7), I can see them in d20pro 3.8.9.1. But when I try to actually open them, nothing happens ( `Initializing' is shown briefly). I have added the log file below.

I would be grateful for any suggestions how to proceed. E.g., do I have to go through multiple intermediate versions to finally catch up?

Many thanks!

[10 Mar 2020 17:42:56,380] INFO D20 | D20PRO version: 3.8.9.1
[10 Mar...

Mac: Cannot open 3.5.7-generated campaigns with 3.8.9.1

3.8.6 Not able to see content in Creature or Map Library

invalid@example.com (Golldan) — Sun, 15 Mar 2020 04:21:04 +0000

Created a PF2 campaign and added some Creatures and they disappeared. Then looked to a start a PF1 module and added Map content and starter maps and ones I added are no longer available to open in Creature or Map Library, but seem to be in the folders. Using WIndows and 3.8.6. Please advise.

Editing creature attacks, copy and delete stops working.

invalid@example.com (SDM) — Thu, 27 Feb 2020 15:26:31 +0000

While attempting to edit creatures specifically add or remove attacks the copy and delete functions stop working until I close the program and restart. This has been happening for several updates. I reset the log file and waited for it to happen again, when it did the log file was empty.

I am using Pathfinder 2.0 playtest and version 3.7.9 RC3 but this issue has happened with other rule sets and versions.

3.7.8 Win10 High CPU usage

invalid@example.com (DM Swan) — Wed, 26 Feb 2020 15:14:09 +0000

We also have this issue and have not found a way to resolve it. Often, it takes our clients multiple times to connect. This even occurs when everyone is on the local network. I've also noticed (using Task Manager) that the Java SE binary application is using 30% of the CPU (all by itself) when D20Pro is running (even when it is just sitting there). And then the total CPU usage can easily jump over 100% if other applications are started when D20Pro is running.

Network issues

invalid@example.com (bssutton27) — Sun, 24 Nov 2019 17:28:07 +0000

Using RC 15 and having major network issues. The game is so slow it is unplayable. The game locks up and or they cannot see their characters or the map. Not certain wht info you need but any help would be appreciated.

Variant class not showing in the library.

invalid@example.com (koriley) — Mon, 18 Nov 2019 23:34:22 +0000

Log:

Code:

[17 Nov 2019 08:11:11,658] ERROR  D20                       | Failed to execute SteamAPI.init().
[17 Nov 2019 08:11:11,705] INFO   D20                       | D20PRO version: 3.7.8
[17 Nov 2019 08:11:11,705] INFO   D20                       | Java version: 1.8.0_181
[17 Nov 2019 08:11:11,705] INFO   D20                       | Operating System: Windows 10 (10.0)

I'm using windows 10. I have been updating d20pro to have some of the things my players are currently using. I...

Variant class not showing in the library.

The Labour of 3.7.8

invalid@example.com (talsharien) — Mon, 28 Oct 2019 16:06:19 +0000

I have been battling with 3.7.8 with my party now since its release. It is soooo slow. There is a delay on everything you do which only worsens as more players connect. It often takes players seven or eight attempts to connect, having to use different names to eventually get into the program. Once in, the fun really begins as the program spends more time upating and sending data than actually runnning. My last game on Saturday left me looking for alternatives, which annoys me immensely as I...

The Labour of 3.7.8

Content Library Hero Lab Portfolio Bug

invalid@example.com (Michael Clark) — Wed, 16 Oct 2019 23:46:42 +0000

I sent a request to technical support, but has anyone else had this issue?

Since I updated my MacBook Pro to macOS Catalina 10.15 I cannot see any file options under the import tool for my Hero Lab portfolios. When I go to the selection process it will show my Documents, but it appears that it is blank when it is not. It will not show any folders or files under no water what I do.

Help!